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Lost or Stolen Cards

If your SMCM OneCard is lost or stolen, you should deactivate your account immediately. You are responsible for charges on your card until it is reported missing. You may deactivate your account in the following manner:

• Visit or call (240-895-4469) the OneCard Office between 8:00am and 5:00pm.
• Visit or call (240-895-4911) Public Safety after 5:00p.m. daily, weekends and holidays.
• Deactivate your OneCard online through the Manage Your Account Option.

The OneCard office is located in Baltimore Hall, phone extension 4469. Replacement cards may be purchased for $25.00 between 8:00am and 5:00pm Monday through Friday. Replacement cards may also be obtained from the front desk in Glendening Hall between 8:00am and 5:00pm Monday through Friday. Temporary cards are also available for emergencies at the SMCM Department of Public Safety.