Pay-for-Print FAQ’s
Refund Request (PDF)
What is it?
Pay-for-print is a system that charges your OneCard account when you print on campus. The cost for printing from a black and white printer is $0.10 a page and the cost for printing from a color printer, whether you are printing color or black and white, is $0.25.
Why was it implemented?
Pay-for-Print was implemented solely to help reduce the amount of excess printing on campus.
Which OneCard account are these printing charges applied to?
At the beginning of the semester every student is given a $20.00 printing credit. (Equating to 200 black and white pages.) Once this credit is used up the charges will start deducting from your debit account. You cannot use Flex dollars for printing.
Will my unused Pay for Print funds roll over at the end of the semester?
No. These funds are "use or lose," and the account automatically resets to $20 at the beginning of each semester.
What do I do if my print job(s) didn’t print or there was an error of some kind during the printing process?
If you are in the library please go to the Circulation Desk and tell them about your issue. Depending on whether or not they think a refund is necessary they will send the OneCard Office a Printing Refund Request form. If you have a problem at any other Pay-for-Print locations on campus please bring a Printing Refund Request form attached to the print job(s) in question to the OneCard Office.
Where can I find a Printing Refund Request Form?
In every lab there is a folder labeled Printing Refund Request Forms. This folder is located right next to the printer.
What do I do if my printing keeps getting denied?
If you are receiving a “Transaction Denied” message at a computer please do one of the following:
- Contact the OneCard Office at X: 4469
- Email onecard@smcm.edu
