Director of Enrollment Operations
St. Mary's College of Maryland, a public, a non-sectarian, co-educational, liberal arts institution, is seeking an accomplished and innovative admission professional for the position of Director of Enrollment Operations. Chartered by the State of Maryland and designated as the state’s official Honors College, St. Mary’s College of Maryland (SMCM) is recognized as the premier public traditional liberal arts institution in the nation. Located on the site of Maryland’s first capital city, SMCM has a strong identity as an institution offering a small college experience comparable to that found at exceptional private colleges with commitments to access, affordability, and diversity.
Working closely with the Vice President for Enrollment Management and Enrollment Management colleagues, the Director of Enrollment Operations develops, implements and assesses data driven strategic plans to increase efficiency and effectiveness within the Division of Enrollment Management as well as between the Division and other units to ensure business operations are of the highest caliber. Providing direct oversight and leadership for the operations staff and collaborating with Enrollment Management colleagues, the Director will ensure that the Division is effectively utilizing technology, managing data for reporting and business decision making, implementing well researched and innovative business practices, documenting all policies, practices and procedures, maximizing all vendor relationships, and strengthening operational practices between the division and other campus offices in order to meet the institution’s enrollment goals. S/he will provide leadership in the development, implementation, and assessment of a comprehensive staff training and development plan that will position the division as an industry leader. The Director will be a thoughtful and creative thinker, quantitatively inclined, have intellectual curiosity, high energy, strong character, discipline, and a commitment to best practice, excellence and innovation in a fast paced environment with high expectations.
.Qualifications: Bachelor’s degree in a related field is required; Master’s degree preferred. Must have at least five to seven years of experience in enrollment management with significant experience in strategic planning, operations, the use of technology, data analysis and management, and staff development and supervision; exhibits a high level of professionalism, leadership, creative problem solving, diplomacy, judgment, negotiation, and the ability to manage complex conflicting projects and priorities with no supervision; high level of understanding of the use of technology, process design, business policies, practices and procedures, and change management in the recruitment and enrollment process; well-developed interpersonal and communication skills; ability to lead and supervise staff and handle personnel matters creatively and diplomatically; valid driver’s license. Ability to work evenings and weekends; physical ability to perform essential functions of the position with or without reasonable accommodation. The work environment of this position is in an office on the campus. Events and recruiting environments require standing for prolonged periods of time, lifting at least 50 pound boxes or recruitment materials, and walking; the office environment requires sitting; report development, data entry, business planning, etc.
The work environment for this position is in an office, on the College campus for events, at secondary schools, colleges, and business environments for recruitment visit purposes. Events and recruiting programs require standing for prolonged periods of time, lifting at least 50 pound boxes of recruitment materials, and walking; the office environment requires sitting; data entry, texting and telephoning prospective students, parents, etc.
Any combination of acceptable education and experience, which has provided the necessary knowledge and skills to fulfill the requirements of this position, may be considered. Employment will be contingent upon successful completion of a criminal background check.
Non-sectarian since its founding, St. Mary's College of Maryland (www.smcm.edu), a public Carnegie Baccalaureate, Arts and Science institution is located 70 miles southeast of Washington D.C. Undergraduate and residential in nature, with a diverse co-educational student body numbering approximately 1700, SMCM emphasizes excellence in teaching and he student experience. The institution was awarded a chapter of Phi Beta Kappa in 1997. The quality of life is enhanced by the recreational opportunities of the Chesapeake region and proximity to the amenities of Washington D.C., Baltimore, and Richmond.
St. Mary’s College embodies diversity and inclusion in its mission. We offer an environment that recognizes the value of individual and group differences and we encourage inquiries from applicants who will contribute to our cultural and ethnic diversity. Application materials should include a cover letter, résumé (including e-mail address), statement of how the applicant’s employment at the College will contribute to a culture of inclusion and campus diversity, and the names and contact information for three references and submitted online at apply.interfolio.com/48842. Questions may be directed to Beverly Read at 240-895-5005.
Review of résumés will begin immediately and continue until the position is filled. St. Mary's College of Maryland is an affirmative action/equal opportunity employer.
Visit our website: www.smcm.edu/hr
Employment will be contingent upon successful completion of a criminal background check.
St. Mary’s College of Maryland is an affirmative action/equal opportunity employer.