Laundry Facilities

Laundry facilities are located in each residence area: the first floor of each traditional hall, the second floor of Calvert Hall, in the common buildings in Lewis Quad and Waring Commons, and in DPC for those living in the townhouses. All machines will accept coins and the College’s One-Card (see the One-Card section for additional information). Washers and dryers each cost $1.25 per load. St. Mary’s participates in the “e-suds” program, which means that students can check the availability of washers and dryers online, pay for laundry with their student ID, and receive e-mail notification when their laundry is done. See http://www.smcm.esuds.net for more information. Our laundry services are provided by Caldwell & Gregory.

All residents are responsible for the condition of the laundry room. Billing for damage to this area will be initiated when appropriate and necessary. Please be considerate of other students who need to use the machines; do not leave laundry sitting in them. Generally, machines get used heavily during the evening hours, so you might consider doing laundry during the early morning hours if possible. Please refrain from over-filling the machines as this will reduce their ability to properly wash and dry your clothes. Tampering with the machines will result in breakdowns, and fewer machines will be available for use. These machines use strong electrical currents that may be dangerous if you tamper with the operating mechanism. If a machine is not working, please notify a member of the Residence Life Staff or call the service number posted in the laundry room (1-800-927-9274 or www.caldwellandgregory.com).

Light Bulbs

Light bulb replacement for College light fixtures will be provided by the Maintenance Department.

Lockouts

If you are locked out of your residence hall room, please contact the building’s staff office, the Office of Residence Life, or Public Safety. This will usually mean that your combination was changed. If you are locked out of your suite, apartment, or townhouse, please contact an RA, the Residence Hall Coordinator, or Public Safety.

Lost and Found

Looking for something? Check first with your building’s staff office and then try Public Safety, which is the College’s official Lost and Found. Lost mailbox keys are sent to the Information Desk at the Campus Center.

Maintenance Requests

Due to the opening of the academic year and the effort needed to get all facilities properly maintained, from August through the end of September, students should contact the Office of Residence Life to report maintenance problems. From October 1 on, students can call Physical Plant (ext. 4287) directly to report emergency maintenance problems see the list below). If you have a non-emergency request, please submit it to your Resident Assistant, who will contact Physical Plant via the on-line maintenance request system and receive a work order number for follow-up. When reporting a maintenance problem, please be sure to give a contact name and phone number. If you are reporting a problem with your combination lock, please provide the current combination when reporting the problem. Work orders are usually handled within a few days. However, if the problem is not rectified within five work days, please contact the Office of Residence Life (ext. 4207). Emergency maintenance requests are typically handled within 24 hours. If you have an emergency maintenance request after 5:00 p.m., please report it to the Office of Public Safety (ext. 4911). Public Safety will contact a maintenance staff member as noted within Union regulations.

The following are examples of emergency requests:

• No hot water
• No heat in the building (heating season only)
• Broken lock on room door
• Overflowing toilet (please note: one non-functioning toilet in a traditional hall bathroom is not considered an emergency and will be repaired the next work-day)
• Other problem with water which has potential to cause or is causing property damage
• Broken cardkey system
• Broken window in an occupied student room
• Cleanliness issues involving large amounts of bodily fluids (blood, etc.)

Newsletters

Each residential area produces a monthly newsletter. Please read them. They contain important information, upcoming program announcements, trivia contests, interesting Web sites, approaching deadlines, etc. Staff members either deliver the newsletters to each room, suite, apartment, and townhouse unit or post them electronically. To submit an item for your area newsletter, please contact your RHC.

Staff Offices

Staff offices in each area provide you with ready access to information and services. In Caroline, Dorchester, Prince George, and Queen Anne halls, they are located on the second floor, just inside the front door. The Calvert office is located on the third floor. The Lewis Quad staff office and the Waring Commons staff offices are in the common buildings adjacent to the recreation rooms. The townhouse staff operates out of the Lewis Quad office (located next to the recreation room). Building staff are available in the staff office during the evening so that residents may check out board games, recreational and kitchen equipment, or get information about the campus. Building staff also assist with individual problem-solving and respond to maintenance concerns. Staff members make rounds through the building and into the suites, visiting the residents and providing assistance.

The offices are staffed as follows:

Storage

The College has no storage space for personal belongings. No room furnishings can be placed in storage.  All College furniture must remain in the room, suite, apartment, or townhouse. Be sure to lock your doors to guard against theft of personal property. Also, make sure you or your family has adequate insurance to cover loss or damage to personal property. Several self-storage facilities are available in Lexington Park.

Each townhouse unit contains one storage closet. HVAC closets and attic crawl spaces must NOT be used for storage. In Waring Commons, hot water heater rooms, mechanical rooms, and attic spaces must NOT be used for storage.

Telephone Service

Campus and local telephone calls can be made at no cost. Residence hall rooms and townhouses are furnished with telephone jacks. Please contact Technology Resources for details about campus phone service and long distance calling.  At this time, Verizon Wireless provides the best cell phone service in this area.

Television

In August 2003, the College installed satellite-delivered resident cable TV, providing a wider selection of channels for both entertainment and education. If you have a television set, you will need to purchase an RG-59 coaxial cable with 2 male F-59 connectors. These are available at the Campus Store, Lowe’s, Target, Radio Shack, etc. Older televisions that do not have the screw-on or coaxial type connector will need a transformer. This device converts the new cable wire to a two-prong wire lead, which can be screwed to the television’s screw terminals for the antenna. The basic system provides 50 channels; premium channels, such as HBO or Showtime, are not available. If the satellite system is not working in your room, please notify a member of the Residence Life staff or Media Services (ext. 3029).

The following channel line-up will be provided:

Additional channels may be added.

Trash Removal

All residence hall students should put their trash directly into the dumpsters, located near their residence hall as noted below:
Calvert: Anne Arundel Hall: east parking lot
Caroline, Dorchester, Prince George: Parking lot behind Caroline and Prince George
Lewis Quadrangle: Entrance to the fire lane near suite 24
Queen Anne: Queen Anne parking lot
Townhouses: DPC parking lot, near Trueschler 6, near the entrance to Lot R
Waring Commons: Centrally located between units 25 - 26

Lewis Quad and Waring Commons residents should not leave trash or personal items in the stairwells at any time due to fire codes.

Due to our concern for the health and safety of our students, as well as for College property, students are not permitted to throw trash in the janitor closets. Extra large trash cans will be located outside some of the buildings during check-in in August and during exam week in May to assist in trash removal. We ask that you assist the Office of Residence Life and the housekeeping staff in maintaining a clean and sanitary living environment. Students found discarding their trash improperly will be billed for trash removal. Students are encouraged to use the recycling bins located in the laundry rooms or at some of the dumpster pads.

Vending Machines

Vending machines are located in each residence hall, usually in the lobby. Calvert Hall machines are located in the study room or recreation room on the second floor. Vending machines are located in the laundry room for Lewis Quad (common building) and the townhouses (DPC), and next to the laundry room in Waring Commons. The machines accept cash and also have card readers for use with the One-Card (except in Calvert Hall). If you have problems with a machine, please notify the building staff immediately. In common with all residence hall property, if the vending machines are damaged, the cost of the repairs will be divided among all of the building or townhouse residents. Please keep an eye out for anyone attempting to damage or rob the vending machines. Refunds for money lost in the machines can be obtained in the Office of Residence Life.