{"id":5445,"date":"2026-06-03T16:57:55","date_gmt":"2026-06-03T16:57:55","guid":{"rendered":"https:\/\/www.smcm.edu\/information-technology\/?page_id=5445"},"modified":"2026-09-02T14:42:15","modified_gmt":"2026-09-02T14:42:15","slug":"office-of-information-technology","status":"publish","type":"page","link":"https:\/\/www.smcm.edu\/information-technology\/","title":{"rendered":"Office of Information Technology"},"content":{"rendered":"<div id=\"pl-5445\"  class=\"panel-layout\" ><div id=\"pg-5445-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-5445-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5445-0-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child\" data-index=\"0\" ><div class=\"widget_text smcm-intro-section panel-widget-style panel-widget-style-for-5445-0-0-0\" ><div class=\"textwidget custom-html-widget\"><h2>Reliable Technology. Exceptional Support.<\/h2><\/div><\/div><\/div><div id=\"panel-5445-0-0-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>The Office of Information Technology (OIT) keeps the St. Mary\u2019s College of Maryland community connected, supported, and ready to succeed. From campus Wi-Fi, email, and classroom technology to enterprise systems, cybersecurity, and technical support, OIT provides the essential services that power learning, teaching, research, and daily campus operations.<\/p>\n<p>Beyond maintaining technology infrastructure, OIT partners with students, faculty, and staff to develop innovative solutions, improve processes, and support the College\u2019s evolving needs. Whether you're accessing course materials, collaborating on research, or managing campus operations, OIT is committed to delivering reliable technology and expert support that help the SMCM community achieve its goals today and in the future.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-5445-0-1\"  class=\"panel-grid-cell\" ><div id=\"panel-5445-0-1-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-113ccd71f3e6-5445\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t<img \n\tsrc=\"https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/52768099282_052d8ecf3a_o-scaled.jpg\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/52768099282_052d8ecf3a_o-scaled.jpg 2560w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/52768099282_052d8ecf3a_o-300x200.jpg 300w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/52768099282_052d8ecf3a_o-1024x683.jpg 1024w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/52768099282_052d8ecf3a_o-768x512.jpg 768w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/52768099282_052d8ecf3a_o-1536x1024.jpg 1536w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/52768099282_052d8ecf3a_o-2048x1365.jpg 2048w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/52768099282_052d8ecf3a_o-272x182.jpg 272w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" alt=\"A woman with glasses sits at a table by large windows, working on a laptop decorated with flower stickers. A drink with a straw is next to her on the table.\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><\/div><div id=\"pg-5445-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-5445-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5445-1-0-0\" class=\"so-panel widget widget_smcm-gold-buttons panel-first-child panel-last-child\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-gold-buttons so-widget-smcm-gold-buttons-default-d75171398898-5445\"\n\t\t\t\n\t\t><nav class=\"smcm-gold-buttons\"><ul><li><div class=\"smcm-gb-item\"><a href=\"#user\"><div class=\"smcm-gb-label-wrapper\"><i class=\"fa-solid fa-handshake\"><\/i>User Support<\/div><div class=\"smcm-gb-icon-wrapper\"><i class=\"fa-solid fa-angles-down smcm-gb-linktype\" aria-hidden=\"true\"><\/i><\/div><\/a><\/div><div class=\"smcm-gb-item\"><a href=\"#av\"><div class=\"smcm-gb-label-wrapper\"><i class=\"fa-brands fa-readme\"><\/i>Production and Instructions<\/div><div class=\"smcm-gb-icon-wrapper\"><i class=\"fa-solid fa-angles-down smcm-gb-linktype\" aria-hidden=\"true\"><\/i><\/div><\/a><\/div><div class=\"smcm-gb-item\"><a href=\"#fac\"><div class=\"smcm-gb-label-wrapper\"><i class=\"fa-solid fa-building\"><\/i>Facilites<\/div><div class=\"smcm-gb-icon-wrapper\"><i class=\"fa-solid fa-angles-down smcm-gb-linktype\" aria-hidden=\"true\"><\/i><\/div><\/a><\/div><\/li><li><div class=\"smcm-gb-item\"><a href=\"https:\/\/inside.smcm.edu\/directory\/it\"><div class=\"smcm-gb-label-wrapper\"><i class=\"fa-solid fa-people-group\"><\/i>Meet the Staff<\/div><div class=\"smcm-gb-icon-wrapper\"><i class=\"fa-solid fa-angles-right smcm-gb-linktype\" aria-hidden=\"true\"><\/i><\/div><\/a><\/div><div class=\"smcm-gb-item\"><a href=\"https:\/\/www.smcm.edu\/information-technology\/policies\/\"><div class=\"smcm-gb-label-wrapper\"><i class=\"fa-solid fa-file\"><\/i>Policies<\/div><div class=\"smcm-gb-icon-wrapper\"><i class=\"fa-solid fa-angles-right smcm-gb-linktype\" aria-hidden=\"true\"><\/i><\/div><\/a><\/div><\/li><\/ul><\/nav><\/div><\/div><\/div><\/div><div id=\"pg-5445-2\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-5445-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5445-2-0-0\" class=\"so-panel widget widget_smcm-button panel-first-child panel-last-child\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-button so-widget-smcm-button-base\"\n\t\t\t\n\t\t><div class=\"smcm-cta-container\"><a class=\"smcm-cta-button red\" style=\"max-width: 100%; width: 100%;\" href=\"https:\/\/servicedesk.smcm.edu\/\">Submit a Support Ticket<\/a><\/div><\/div><\/div><\/div><div id=\"pgc-5445-2-1\"  class=\"panel-grid-cell\" ><div id=\"panel-5445-2-1-0\" class=\"so-panel widget widget_smcm-button panel-first-child panel-last-child\" data-index=\"5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-button so-widget-smcm-button-base\"\n\t\t\t\n\t\t><div class=\"smcm-cta-container\"><a class=\"smcm-cta-button red\" style=\"max-width: 100%; width: 100%;\" href=\"https:\/\/stmaryscollegeofmaryland.statuspage.io\/\">View Status Page<i class=\"fa-solid fa-arrow-up-right-from-square\" style=\"color: #e9e9e9;\"><\/i><\/a><\/div><\/div><\/div><\/div><\/div><div id=\"pg-5445-3\"  class=\"panel-grid panel-has-style\" ><div id=\"user\" class=\"panel-row-style panel-row-style-for-5445-3\" ><div id=\"pgc-5445-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5445-3-0-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-113ccd71f3e6-5445\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t<img \n\tsrc=\"https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/52768914879_f787fa7f24_o-scaled-e1780494880738.jpg\" width=\"1493\" height=\"1702\" srcset=\"https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/52768914879_f787fa7f24_o-scaled-e1780494880738.jpg 1493w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/52768914879_f787fa7f24_o-scaled-e1780494880738-263x300.jpg 263w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/52768914879_f787fa7f24_o-scaled-e1780494880738-898x1024.jpg 898w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/52768914879_f787fa7f24_o-scaled-e1780494880738-768x876.jpg 768w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/52768914879_f787fa7f24_o-scaled-e1780494880738-1347x1536.jpg 1347w\" sizes=\"(max-width: 1493px) 100vw, 1493px\" alt=\"A person smiling at a table, working on a laptop decorated with various stickers, with sunlight coming through a window behind them.\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><div id=\"pgc-5445-3-1\"  class=\"panel-grid-cell\" ><div id=\"panel-5445-3-1-0\" class=\"so-panel widget widget_smcm-title panel-first-child\" data-index=\"7\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-title so-widget-smcm-title-base\"\n\t\t\t\n\t\t><h2 class=\"smcm-section-title navy\" style=\"\"><strong>User<\/strong> Support Services<\/h2><\/div><\/div><div id=\"panel-5445-3-1-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"8\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>User Support Services provides the technology resources, assistance, and guidance that help the St. Mary\u2019s College of Maryland community stay connected and productive. Whether you're a student accessing course materials, a faculty member integrating technology into the classroom, or a staff member supporting campus operations, our team is here to help.<\/p>\n<p>Explore our Student Resources, Faculty Resources, and Staff Resources to find the tools, services, and support designed for your role. From account access and software support to technology guides and troubleshooting assistance, User Support Services is committed to helping every member of the SMCM community succeed.<\/p>\n<\/div>\n<\/div><\/div><div id=\"panel-5445-3-1-2\" class=\"so-panel widget widget_smcm-button panel-last-child\" data-index=\"9\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-button so-widget-smcm-button-base\"\n\t\t\t\n\t\t><div class=\"smcm-cta-container\"><a class=\"smcm-cta-button red\" style=\"max-width: 100%; width: 100%;\" href=\"https:\/\/www.smcm.edu\/information-technology\/how-to-guides\/\">How-to Guides<\/a><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-5445-4\"  class=\"panel-grid panel-has-style\" ><div id=\"av\" class=\"panel-row-style panel-row-style-for-5445-4\" ><div id=\"pgc-5445-4-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5445-4-0-0\" class=\"so-panel widget widget_smcm-title panel-first-child\" data-index=\"10\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-title so-widget-smcm-title-base\"\n\t\t\t\n\t\t><h2 class=\"smcm-section-title navy\" style=\"\">AV Production and <strong>Instruction<\/strong><\/h2><\/div><\/div><div id=\"panel-5445-4-0-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"11\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>The Media Production Lab supports students, faculty, and staff with the tools, training, and services needed to bring creative projects to life. Whether you're learning video editing, audio production, or photography, our team offers personalized instruction on professional media software, including Adobe Creative Cloud, Final Cut Pro, and Logic Pro.<\/p>\n<p>In addition to instructional support, the Media Production Lab provides media production services for campus events, presentations, and special projects, as well as media conversion services for eligible audio and video formats. From developing new skills to producing polished content, we're here to help you create, capture, and share your story.<\/p>\n<\/div>\n<\/div><\/div><div id=\"panel-5445-4-0-2\" class=\"so-panel widget widget_smcm-button\" data-index=\"12\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-button so-widget-smcm-button-base\"\n\t\t\t\n\t\t><div class=\"smcm-cta-container\"><a class=\"smcm-cta-button red\" style=\"max-width: 100%; width: 100%;\" href=\"https:\/\/www.smcm.edu\/information-technology\/video-audio-and-editing-resources\/\">Video, Audio and Editing Resources<\/a><\/div><\/div><\/div><div id=\"panel-5445-4-0-3\" class=\"so-panel widget widget_smcm-button panel-last-child\" data-index=\"13\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-button so-widget-smcm-button-base\"\n\t\t\t\n\t\t><div class=\"smcm-cta-container\"><a class=\"smcm-cta-button red\" style=\"max-width: 100%; width: 100%;\" href=\"https:\/\/www.smcm.edu\/information-technology\/media-center-services\/\">Media Center Services<\/a><\/div><\/div><\/div><\/div><div id=\"pgc-5445-4-1\"  class=\"panel-grid-cell\" ><div id=\"panel-5445-4-1-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"14\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-113ccd71f3e6-5445\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t<img \n\tsrc=\"https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/53958138997_1a93f84e19_o-scaled.jpg\" width=\"1707\" height=\"2560\" srcset=\"https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/53958138997_1a93f84e19_o-scaled.jpg 1707w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/53958138997_1a93f84e19_o-200x300.jpg 200w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/53958138997_1a93f84e19_o-683x1024.jpg 683w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/53958138997_1a93f84e19_o-768x1152.jpg 768w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/53958138997_1a93f84e19_o-1024x1536.jpg 1024w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/53958138997_1a93f84e19_o-1365x2048.jpg 1365w\" sizes=\"(max-width: 1707px) 100vw, 1707px\" alt=\"Three people seated at a table are out of focus, while a Dell laptop with several stickers is in clear view in the foreground.\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5445-5\"  class=\"panel-grid panel-has-style\" ><div id=\"fac\" class=\"panel-row-style panel-row-style-for-5445-5\" ><div id=\"pgc-5445-5-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5445-5-0-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"15\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-113ccd71f3e6-5445\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t<img \n\tsrc=\"https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/Screenshot-2026-06-05-at-11.06.53-AM.png\" width=\"1168\" height=\"877\" srcset=\"https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/Screenshot-2026-06-05-at-11.06.53-AM.png 1168w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/Screenshot-2026-06-05-at-11.06.53-AM-300x225.png 300w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/Screenshot-2026-06-05-at-11.06.53-AM-1024x769.png 1024w, https:\/\/www.smcm.edu\/app\/uploads\/sites\/227\/2026\/06\/Screenshot-2026-06-05-at-11.06.53-AM-768x577.png 768w\" sizes=\"(max-width: 1168px) 100vw, 1168px\" alt=\"A drumstick strikes an electronic cymbal pad on a digital drum set, with blurred studio equipment visible in the background.\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><div id=\"pgc-5445-5-1\"  class=\"panel-grid-cell\" ><div id=\"panel-5445-5-1-0\" class=\"so-panel widget widget_smcm-title panel-first-child\" data-index=\"16\" ><div id=\"facilites\" class=\"panel-widget-style panel-widget-style-for-5445-5-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-title so-widget-smcm-title-base\"\n\t\t\t\n\t\t><h2 class=\"smcm-section-title navy\" style=\"\"><strong>Facilites<\/strong><\/h2><\/div><\/div><\/div><div id=\"panel-5445-5-1-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"17\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Our facilities provide the spaces, equipment, and technology needed to support creativity, collaboration, and hands-on learning. From media production studios and computer labs to instructional spaces and specialized technology resources, these environments are designed to help students, faculty, and staff explore ideas, develop new skills, and bring projects to life.<\/p>\n<p>Whether you're creating digital content, working on academic projects, or utilizing campus technology resources, our facilities offer the tools and support needed to help you succeed.<\/p>\n<\/div>\n<\/div><\/div><div id=\"panel-5445-5-1-2\" class=\"so-panel widget widget_smcm-button panel-last-child\" data-index=\"18\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-button so-widget-smcm-button-base\"\n\t\t\t\n\t\t><div class=\"smcm-cta-container\"><a class=\"smcm-cta-button red\" style=\"max-width: 100%; width: 100%;\" href=\"https:\/\/www.smcm.edu\/information-technology\/media-center-facilities\/\">Facilities<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>The Office of Information Technology (OIT) keeps the St. Mary\u2019s College of Maryland community connected, supported, and ready to succeed. From campus Wi-Fi, email, and classroom technology to enterprise systems, cybersecurity, and technical support, OIT provides the essential services that power learning, teaching, research, and daily campus operations. Beyond maintaining technology infrastructure, OIT partners with [&hellip;]<\/p>\n","protected":false},"author":258,"featured_media":5378,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"full-width-content","jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-5445","page","type-page","status-publish","has-post-thumbnail","entry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smcm.edu\/information-technology\/wp-json\/wp\/v2\/pages\/5445","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smcm.edu\/information-technology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.smcm.edu\/information-technology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.smcm.edu\/information-technology\/wp-json\/wp\/v2\/users\/258"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smcm.edu\/information-technology\/wp-json\/wp\/v2\/comments?post=5445"}],"version-history":[{"count":3,"href":"https:\/\/www.smcm.edu\/information-technology\/wp-json\/wp\/v2\/pages\/5445\/revisions"}],"predecessor-version":[{"id":5708,"href":"https:\/\/www.smcm.edu\/information-technology\/wp-json\/wp\/v2\/pages\/5445\/revisions\/5708"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.smcm.edu\/information-technology\/wp-json\/wp\/v2\/media\/5378"}],"wp:attachment":[{"href":"https:\/\/www.smcm.edu\/information-technology\/wp-json\/wp\/v2\/media?parent=5445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}