{"id":4967,"date":"2020-03-11T14:20:53","date_gmt":"2020-03-11T14:20:53","guid":{"rendered":"http:\/\/www.smcm.edu\/it\/?page_id=4967"},"modified":"2024-08-27T12:48:23","modified_gmt":"2024-08-27T12:48:23","slug":"submit-a-support-ticket","status":"publish","type":"page","link":"https:\/\/www.smcm.edu\/it\/submit-a-support-ticket\/","title":{"rendered":"Submit a Support Ticket"},"content":{"rendered":"<div id=\"pl-4967\"  class=\"panel-layout\" ><div id=\"pg-4967-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-4967-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-4967-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h3>Please\u00a0<a href=\"https:\/\/servicedesk.smcm.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">click here<\/a> to submit a request for support for the following:<\/h3>\n<p>(Login with your SMCM email address and password)<\/p>\n<ul>\n<li>Classroom Support<\/li>\n<li>Computer Support<\/li>\n<li>Blackboard Support<\/li>\n<li>GoTo Meeting Support<\/li>\n<li>Printing Support<\/li>\n<li>Software Support<\/li>\n<li>Any other IT related Support<\/li>\n<li>Marketing<\/li>\n<li>Web Services (Marketing)\n<ul>\n<li style=\"list-style-type: circle;\">www.smcm.edu<\/li>\n<li style=\"list-style-type: circle;\">inside.smcm.edu<\/li>\n<li style=\"list-style-type: circle;\">go.smcm.edu<\/li>\n<\/ul>\n<\/li>\n<li>Institutional Research<\/li>\n<\/ul>\n<p>*Web Services, Marketing does not handle SMCM Gmail account requests and Portal requests, please tag IT for those requests.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Please\u00a0click here to submit a request for support for the following: (Login with your SMCM email address and password) Classroom Support Computer Support Blackboard Support GoTo Meeting Support Printing Support Software Support Any other IT related Support Marketing Web Services (Marketing) www.smcm.edu inside.smcm.edu go.smcm.edu Institutional Research *Web Services, Marketing does not handle SMCM Gmail account<a class=\"tribe-events-read-more\" href=\"https:\/\/www.smcm.edu\/it\/submit-a-support-ticket\/\" rel=\"bookmark\" > Find out more &raquo;<\/a><\/p>\n","protected":false},"author":199,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","jetpack_post_was_ever_published":false,"footnotes":""},"class_list":{"0":"post-4967","1":"page","2":"type-page","3":"status-publish","5":"entry"},"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/pages\/4967","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/users\/199"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/comments?post=4967"}],"version-history":[{"count":2,"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/pages\/4967\/revisions"}],"predecessor-version":[{"id":5232,"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/pages\/4967\/revisions\/5232"}],"wp:attachment":[{"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/media?parent=4967"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}