{"id":5003,"date":"2020-03-19T17:55:24","date_gmt":"2020-03-19T17:55:24","guid":{"rendered":"http:\/\/www.smcm.edu\/it\/?page_id=5003"},"modified":"2026-04-01T19:59:53","modified_gmt":"2026-04-01T19:59:53","slug":"staff-resources","status":"publish","type":"page","link":"https:\/\/www.smcm.edu\/it\/staff-resources\/","title":{"rendered":"Staff Resources"},"content":{"rendered":"<p><em>Note: Many documents are shared via Google Drive and will require your SMCM username and password for access.<\/em><\/p>\n<div class=\"accordion\">\n<h2>Adobe Creative Cloud Desktop Apps<\/h2>\n<div>Please <a href=\"https:\/\/docs.google.com\/document\/d\/1HQS25feJ_NxAK0tQkqAgvZCB-7dUw9r-znK0lN3_OPw\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener noreferrer\">follow the instructions<\/a> to enable access to Creative Cloud Desktop Apps on your personal device.<\/div>\n<h3>Jenzabar CX Client (CARS)<\/h3>\n<div>\n<p>If you need to access the CARS system, please click the link below:<\/p>\n<p><a href=\"https:\/\/drive.google.com\/open?id=11m4nak7jZUmp2TI0ls49A3ooZRuaU0OfRSZTdYacuz8\" target=\"_blank\" rel=\"noopener noreferrer\">Using the CARS Remote Website<\/a><\/p>\n<\/div>\n<h3>Anthology ERP<\/h3>\n<div>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li><a href=\"https:\/\/servicedesk.smcm.edu\/app\/itdesk\/ui\/solutions\/101029000018622092\/details\">Bi-weekly Contractual Timesheet Instructions<\/a><\/li>\n<li><a href=\"https:\/\/servicedesk.smcm.edu\/app\/itdesk\/ui\/solutions\/101029000018622108\/details\">Bi-weekly Regular Timesheet Instructions<\/a><\/li>\n<li><a href=\"https:\/\/servicedesk.smcm.edu\/app\/itdesk\/ui\/solutions\/101029000018143067\/details\" target=\"_blank\" rel=\"noopener\">Monthly Employees Timesheet Instructions<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<h3>Zoom Video Conferencing<\/h3>\n<div>\n<p>SMCM has an institutional license to Zoom. Students have a basic license while faculty and staff have access to a pro level license. Use our institutional Zoom page (<a href=\"https:\/\/smcm.zoom.us\/\" target=\"_blank\" rel=\"noopener noreferrer\">smcm.zoom.us<\/a>) to login with your SMCM credentials.<\/p>\n<ul>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1dXK_6ijmkok4L-QIMgc8IvXE-eUsf5xp-rc7fkrq5vY\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener noreferrer\">Logging into Zoom<\/a><\/li>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/144X6elgLxNH0o83UNFd-dG2hEkFHh8FQsi0GSq0WLFw\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener noreferrer\">Zoom Etiquette and Best Practices<\/a><\/li>\n<li><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/categories\/200101697\" target=\"_blank\" rel=\"noopener noreferrer\">Getting Started with Zoom<\/a><\/li>\n<li><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/206618765-Zoom-Video-Tutorials\" target=\"_blank\" rel=\"noopener noreferrer\">Zoom Tutorials<\/a><\/li>\n<li><a href=\"https:\/\/smcm.zoom.us\/rec\/play\/6MYrIruqpmk3EoDAtASDVqV-W9Tseqqs0iMfqPAIxUq2AXZVO1TybrcXYLf44Datzqoi3ZP8glMHSiFi?continueMode=true\" target=\"_blank\" rel=\"noopener noreferrer\">Zoom 101: Breakout Rooms<\/a><\/li>\n<li><a href=\"https:\/\/smcm.zoom.us\/rec\/play\/tZR_I-Cqp2k3TNyc4gSDCqN5W43pJ6qs0Scc_PAFmkzkVCRRY1KiZLQbYuJrsD34HsdqEnphg4ul-N-s?autoplay=true&amp;startTime=1583970215000\" target=\"_blank\" rel=\"noopener noreferrer\">Zoom 101: Polling (In-meeting)<\/a><\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=ozJS9bvdVp8\" target=\"_blank\" rel=\"noopener noreferrer\">Zoom 101: Manage Participants (In-depth)<\/a><\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=jbPpdyn16sY&amp;feature=youtu.be\" target=\"_blank\" rel=\"noopener noreferrer\">How to use Breakout Rooms<\/a><\/li>\n<li><a href=\"https:\/\/zoom.us\/docs\/doc\/School%20Administrators%20Guide%20to%20Rolling%20Out%20Zoom.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Comprehensive Guide to Educating Through Zoom<\/a><\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=ntaT7KEcids&amp;feature=youtu.be\" target=\"_blank\" rel=\"noopener noreferrer\">How to use Waiting Rooms to Manage Office Hours &amp; Drop-In Visitor Times<\/a><\/li>\n<li><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362393-Viewing-the-Zoom-version-number\">Viewing the Zoom Version Number<\/a><\/li>\n<\/ul>\n<\/div>\n<h3>EndNote 21<\/h3>\n<div>\n<ul>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/17detalCy9xq2CLI4pfTuLnOJpmxgXFXjqr28nZMeKiM\/edit?usp=drive_link\">EndNote 21 (Windows)<\/a><\/li>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1FjWm0JXa6IMHtnh9FOGPh4FDiiZyPpULNfJfg0DS4nY\/edit?usp=drive_link\">EndNote 21 (Mac)<\/a><\/li>\n<\/ul>\n<\/div>\n<h3>Telephone Tutorials<\/h3>\n<div>\n<ul>\n<li><a href=\"https:\/\/drive.google.com\/file\/d\/1w68_CgpxDgBeoX47SXnm9C5dwvJWyZSN\/view?usp=drive_link\">NEC 820 User Manual<\/a><\/li>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1syHD6EU3iUA0CNUME9-roSsnYjmOBm_xh82xQTQwn94\/edit?usp=drive_link\">Making a Conference Call<\/a><\/li>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1ma2UmxLEYpcnIXrbtd9npEIONTUdv-2J24wi2Bt35xo\/edit?usp=drive_link\">Finding a Campus Phone Number<\/a><\/li>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1-f4dI3XaxI139wyLEU6sRWmMo2iB10Nhme0iA3boDPQ\/edit?usp=drive_link\">Making an International Call<\/a><\/li>\n<li><a href=\"https:\/\/drive.google.com\/file\/d\/1_gJnJeYUeEu2y9OfKZHxkndVyOYbVZ9q\/view?usp=drive_link\">Phone Interface Video Tutorial<\/a><\/li>\n<li><a href=\"https:\/\/drive.google.com\/file\/d\/1Gkwq_YIJe5_2xkDNPJVM-H6l-6kU2dcH\/view?usp=drive_link\">All About Calls Video Tutorial<\/a><\/li>\n<li><a href=\"https:\/\/drive.google.com\/file\/d\/1PI4FZVBS1H0Ya4iT4f6y0wKxkxlDkxP3\/view?usp=drive_link\">Setting Up Voicemail Video Tutorial<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Note: Many documents are shared via Google Drive and will require your SMCM username and password for access. Adobe Creative Cloud Desktop Apps Please follow the instructions to enable access to Creative Cloud Desktop Apps on your personal device. Jenzabar CX Client (CARS) If you need to access the CARS system, please click the link<a class=\"tribe-events-read-more\" href=\"https:\/\/www.smcm.edu\/it\/staff-resources\/\" rel=\"bookmark\" > Find out more &raquo;<\/a><\/p>\n","protected":false},"author":199,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","jetpack_post_was_ever_published":false,"footnotes":""},"class_list":{"0":"post-5003","1":"page","2":"type-page","3":"status-publish","5":"entry"},"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/pages\/5003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/users\/199"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/comments?post=5003"}],"version-history":[{"count":4,"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/pages\/5003\/revisions"}],"predecessor-version":[{"id":5390,"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/pages\/5003\/revisions\/5390"}],"wp:attachment":[{"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/media?parent=5003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}