{"id":14,"date":"2025-09-22T13:58:01","date_gmt":"2025-09-22T13:58:01","guid":{"rendered":"https:\/\/www.smcm.edu\/public-safety\/?page_id=14"},"modified":"2026-02-10T16:04:13","modified_gmt":"2026-02-10T16:04:13","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.smcm.edu\/public-safety\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div id=\"pl-14\"  class=\"panel-layout\" ><div id=\"pg-14-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-14-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-14-0-0-0\" class=\"so-panel widget widget_smcm-title panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-title so-widget-smcm-title-base\"\n\t\t\t\n\t\t><h2 class=\"smcm-section-title navy\" style=\"\"><strong>Frequently<\/strong> Asked Questions<\/h2><\/div><\/div><\/div><\/div><div id=\"pg-14-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-14-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-14-1-0-0\" class=\"so-panel widget widget_smcm-accordion panel-first-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-accordion so-widget-smcm-accordion-base\"\n\t\t\t\n\t\t><div class=\"smcm-accordion  navy\"><div class=\"title-container\"><h3>When Is Public Safety Open?<\/h3><i class=\"fa-solid fa-plus open-close\" ><\/i><\/div><div class=\"smcm-accordion-content\"> <div class=\"smcm-ac-content-wrapper\"><p>The Office of Public Safety is open 24 hours a day, 7 days a week.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div id=\"panel-14-1-0-1\" class=\"so-panel widget widget_smcm-accordion\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-accordion so-widget-smcm-accordion-base\"\n\t\t\t\n\t\t><div class=\"smcm-accordion  navy\"><div class=\"title-container\"><h3>How can I contact Public Safety?<\/h3><i class=\"fa-solid fa-plus open-close\" ><\/i><\/div><div class=\"smcm-accordion-content\"> <div class=\"smcm-ac-content-wrapper\"><p>Public Safety can be reached from any campus phone at extension 4911, or via non-campus phone at <a href=\"tel:2408954911\">(240) 895-4911.<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div id=\"panel-14-1-0-2\" class=\"so-panel widget widget_smcm-accordion\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-accordion so-widget-smcm-accordion-base\"\n\t\t\t\n\t\t><div class=\"smcm-accordion  navy\"><div class=\"title-container\"><h3>I have a visitor coming to campus. Where can they park?<\/h3><i class=\"fa-solid fa-plus open-close\" ><\/i><\/div><div class=\"smcm-accordion-content\"> <div class=\"smcm-ac-content-wrapper\"><p>Visitors to the College must register for a <a href=\"https:\/\/www.smcm.edu\/public-safety\/parking-registration\/\">visitor parking pass<\/a>. This pass allows them to park in any VISITOR lot on campus, with the exceptions of Lot O (Admissions), and the DPC parking lot<\/p>\n<\/div><\/div><\/div><\/div><\/div><div id=\"panel-14-1-0-3\" class=\"so-panel widget widget_smcm-accordion\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-accordion so-widget-smcm-accordion-base\"\n\t\t\t\n\t\t><div class=\"smcm-accordion  navy\"><div class=\"title-container\"><h3>I got a parking ticket. What do I do?<\/h3><i class=\"fa-solid fa-plus open-close\" ><\/i><\/div><div class=\"smcm-accordion-content\"> <div class=\"smcm-ac-content-wrapper\"><p>All appeals may be done online via the\u00a0<a href=\"https:\/\/www.tocite.net\/smcm\/portal\">SMCM Parking Portal<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div id=\"panel-14-1-0-4\" class=\"so-panel widget widget_smcm-accordion\" data-index=\"5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-accordion so-widget-smcm-accordion-base\"\n\t\t\t\n\t\t><div class=\"smcm-accordion  navy\"><div class=\"title-container\"><h3>What are the College\u2019s quiet hours?<\/h3><i class=\"fa-solid fa-plus open-close\" ><\/i><\/div><div class=\"smcm-accordion-content\"> <div class=\"smcm-ac-content-wrapper\"><p>The College\u2019s quiet hours are 11 p.m. to 8 a.m. from Sunday to Thursday, and from 1 a.m. to 10 a.m. from Friday to Saturday.<\/p>\n<p>Courtesy hours are in effect 24 hours a day.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div id=\"panel-14-1-0-5\" class=\"so-panel widget widget_smcm-accordion\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-accordion so-widget-smcm-accordion-base\"\n\t\t\t\n\t\t><div class=\"smcm-accordion  navy\"><div class=\"title-container\"><h3>How can I get a copy of a public safety report?<\/h3><i class=\"fa-solid fa-plus open-close\" ><\/i><\/div><div class=\"smcm-accordion-content\"> <div class=\"smcm-ac-content-wrapper\"><p>To obtain a copy of a report, please email <a href=\"mailto:publicsafety@smcm.edu\">publicsafety@smcm.edu<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div id=\"panel-14-1-0-6\" class=\"so-panel widget widget_smcm-accordion\" data-index=\"7\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-accordion so-widget-smcm-accordion-base\"\n\t\t\t\n\t\t><div class=\"smcm-accordion  navy\"><div class=\"title-container\"><h3>Does Public Safety have a lost and found?<\/h3><i class=\"fa-solid fa-plus open-close\" ><\/i><\/div><div class=\"smcm-accordion-content\"> <div class=\"smcm-ac-content-wrapper\"><p>Yes, Public Safety maintains a property log of all property recovered or turned in to our office. Please call or come by to inquire about any lost items. Be prepared to offer a description of any item for verification.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div id=\"panel-14-1-0-7\" class=\"so-panel widget widget_smcm-accordion\" data-index=\"8\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-accordion so-widget-smcm-accordion-base\"\n\t\t\t\n\t\t><div class=\"smcm-accordion  navy\"><div class=\"title-container\"><h3>I locked my keys in my car. Can Public Safety open it for me?<\/h3><i class=\"fa-solid fa-plus open-close\" ><\/i><\/div><div class=\"smcm-accordion-content\"> <div class=\"smcm-ac-content-wrapper\"><p>Yes, Public Safety is equipped with damage-free vehicle lockout kits and officers can open locked vehicles with keys inside.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div id=\"panel-14-1-0-8\" class=\"so-panel widget widget_smcm-accordion\" data-index=\"9\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-accordion so-widget-smcm-accordion-base\"\n\t\t\t\n\t\t><div class=\"smcm-accordion  navy\"><div class=\"title-container\"><h3>My car won\u2019t start. Can Public Safety help?<\/h3><i class=\"fa-solid fa-plus open-close\" ><\/i><\/div><div class=\"smcm-accordion-content\"> <div class=\"smcm-ac-content-wrapper\"><p>Public Safety is equipped with jump boxes, and officers provide jumpstarts free of charge to all members of the College community.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div id=\"panel-14-1-0-9\" class=\"so-panel widget widget_smcm-accordion panel-last-child\" data-index=\"10\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-smcm-accordion so-widget-smcm-accordion-base\"\n\t\t\t\n\t\t><div class=\"smcm-accordion  navy\"><div class=\"title-container\"><h3>Does Public Safety provide escorts for students?<\/h3><i class=\"fa-solid fa-plus open-close\" ><\/i><\/div><div class=\"smcm-accordion-content\"> <div class=\"smcm-ac-content-wrapper\"><p>Yes, Public Safety provides walking and vehicle escorts from dusk to dawn for all members of the campus community. These escorts are restricted to on-campus property only.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked QuestionsWhen Is Public Safety Open? The Office of Public Safety is open 24 hours a day, 7 days a week. How can I contact Public Safety? Public Safety can be reached from any campus phone at extension 4911, or via non-campus phone at (240) 895-4911. I have a visitor coming to campus. Where<a class=\"tribe-events-read-more\" href=\"https:\/\/www.smcm.edu\/public-safety\/faqs\/\" rel=\"bookmark\" > Find out more &raquo;<\/a><\/p>\n","protected":false},"author":258,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"full-width-content","cybocfi_hide_featured_image":"","footnotes":""},"class_list":{"0":"post-14","1":"page","2":"type-page","3":"status-publish","5":"entry"},"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smcm.edu\/public-safety\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smcm.edu\/public-safety\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.smcm.edu\/public-safety\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.smcm.edu\/public-safety\/wp-json\/wp\/v2\/users\/258"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smcm.edu\/public-safety\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":3,"href":"https:\/\/www.smcm.edu\/public-safety\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":244,"href":"https:\/\/www.smcm.edu\/public-safety\/wp-json\/wp\/v2\/pages\/14\/revisions\/244"}],"wp:attachment":[{"href":"https:\/\/www.smcm.edu\/public-safety\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}