Patient Rights & Responsibilities

As a client of Student Health Services:

• You have the right to quality health care.
• You have the right to be treated with respect, consideration, and dignity.
• You have the right to be treated in a manner which does not discriminate against any person because of age, ancestry, color, disability or handicap, national origin, race, religious creed, sex, sexual orientation or veterans’ status.
• You have the right to participate in decisions concerning your health care.
• You have the right to accurate information concerning diagnosis, treatment, and prognosis of an illness or health-related condition.
• You have the right to a second opinion or referral.
• You have the right to privacy during medical care.
• You have the right to confidentiality of all communications with staff and confidentiality of the medical record, and the right to approve or refuse release of information to the fullest extent provided by law.
• You have the right to refuse recommendations for medical care.
• You have the responsibility to arrive as scheduled for appointments and to notify the clinic in advance in case of canceled appointments.
• You have the responsibility to provide full information about your illness or health problem to assure proper evaluation and treatment.
• You have the responsibility to ask sufficient questions to ensure understanding of your illness or problem, as well as your provider’s recommendations for continuing care.
• You have the responsibility to become informed through available printed material and/or discussion with the health staff about the scope of basic services offered, the cost, and the necessity for additional insurance.
• You have the responsibility to communicate with your provider if the condition does not improve or follow the expected course.
• You have the responsibility to maintain a healthy lifestyle.
• You have the right and responsibility to bring forward suggestions or grievances about the College’s Health Service.  This includes the right to receive a personal response.