Frequently Asked Questions
Below are a few Frequently Asked Questions about the SMCM Department of Public Safety. Please feel free to contact our office at (240) 895-4911 if you still have questions after reading the information below.
When is Public Safety open?
The Department of Public Safety is open 24 hours a day, 7 days a week.
How can I contact Public Safety?
Public Safety can be reached at extension 4911, or via non-campus phone at (240) 895-4911.
I have a visitor coming to campus. Where can they park?
Visitors to the College must register for a visitor parking pass. This pass allows them to park in any VISITOR lot on campus, with the exceptions of Lot O (Admissions), and the DPC parking lot.
I got a parking ticket. What do I do?
All appeals may be done online via the SMCM Parking Portal
What are the College’s quiet hours?
The College’s quiet hours are 11 p.m. to 8 a.m. from Sunday to Thursday, and from 1 a.m. to 10 a.m. from Friday to Saturday. Courtesy hours are in effect 24 hours a day.
How can I get a copy of a public safety report?
To obtain a copy of a report, please email email@example.com.
Does Public Safety have a lost and found?
Yes, Public Safety maintains a property log of all property recovered or turned in to our office. Please call or come by to inquire about any lost items. Be prepared to offer a description of any item for verification.
I locked my keys in my car. Can Public Safety open it for me?
Yes, Public Safety is equipped with damage-free vehicle lockout kits and officers can open locked vehicles with keys inside.
My car won’t start. Can Public Safety help?
Public Safety is equipped with jumper cables, and officers provide jumpstarts free of charge to all members of the College community.
Does Public Safety provide escorts for students?
Yes, Public Safety provides walking and vehicle escorts from dusk to dawn for all members of the campus community. These escorts are restricted to on-campus property only.